Conversations happen across many platform
15+ Companies Use
See What People Are Saying.Respond Without The Guesswork
Zanroo helps teams listen to online conversations, understand what matters, and manage engagement from one shared workspace.
Trusted by Organizations Across Industries
Social Conversations Don't Live in One Place.Your Work Usually Does.
Insight sit in reports
Engagement happens somewhere else
Zanroo brings these together, so teams can actually act on what they see
One Place to Keep Track of it All
From a single, teams can :
Listen to online conversations
Follow trends and emerging issues
Manage incoming messages and requests
Publish content and review performance
Everything is visible from one shared dashboard
Social Listening Enterprise Grade
Track brand mentions, sentiment, and trends across major platforms in real time.
What Teams Use Zanroo for
Listen & Understand
See what people are talking about and how conversations change over time
Engage & Respond
Manage messages, assign tasks, and track response progress across teams.
Publish & Review
Schedule content and connect performance back to real conversations.
Report & Share
Turn activity into clear reports you can share with stakeholders
REAL IMPACT
Help When You Need It
Zanroo works as a self-serve platform, with optional support to help teams get value faster
Setup and Configuration
Analyst and Insight Support
Training and Onboarding
Monitoring and Issue Support
Choose the level of support that fits your team
2013
Built in Southeast Asia
Zanroo was founded in Thailand with a simple belief: If you truly understand what people are saying, you can build better brands. We started with social listening turning online noise into actionable intelligence.
2014
From Local to Regional
Expanded into Malaysia and Singapore. More markets. More languages. More data. Because insight doesn't stop at borders.
2017
Entered Indonesia & Japan
Zanroo Indonesia was established to support enterprise brands with advanced social intelligence and analytics. Not just dashboards. Real decisions powered by real signals.
2019
Open Platform & Data Technology
Introduced a more flexible, data-driven architecture to support custom solutions, integrations, and deeper insights.
2020
From Insight to Orchestration
Zanroo Indonesia expanded into CRM orchestration. We began integrating CRM technology, unified customer data, automation workflows, and operational CRM management.
2023
AI & Automation
Accelerated into AI-driven automation enabling brands to detect trends, surface insights, and respond to risks faster and smarter than ever.
Security & Privacy
Certified to international standards for information security and privacy management
(ISO/IEC 27001:2022 and ISO/IEC 27701:2022)
ISO/IEC 27001:2022
Information security
ISO/IEC 27701:2022
Privacy Management
Local UnderstandingMakes a Difference
Familiar with Indonesian language and online behavior
Local analysis and support team
Experience working with large organizations
Our Office
PT Zanroo Tech Indonesia
The boulevard, 6th Fl, Unit B1-B2
Jl. Fachruddin No.5, Kampung Bali, Tanah Abang
Jakarta Pusat, DKI Jakarta, 10250
Simple for Teams.Ready for Enterprise Use.
Zanroo helps organizations listen to online conversations, understand what matters, and manage engagement without adding unnecessary complexity.
What we'll help you with
We'll work with you to understand your needs and show how Zanroo can support your team, including:
Setting up listening and engagement workflows that match your organization
Identifying the insight that matter most for your decisions
Managing inbound engagement across teams
Supporting governance, access, and reporting requirements
What to expect
A short conversation with our team
A guided look at the zanroo workspace
Time for your questions and use cases